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Kindle Fire Incompatibility

Xiwang   November 15th, 2011 6:22p.m.

I bought the Kindle Fire because it promised that Flash would work. (Because of Skritter, I never bought an iPad.) I was so excited when it arrived today. Unfortunately, Skritter only partially works with the Kindle Fire as the device is configured out of the box.

On the Study page for Chinese, the buttons (back, erase, show, correct, and next) all seem to generally work, although sometimes you have to press "back" or "next" more than once. Audio works.

Drawing characters does not work. Nothing happens except that a black dot appears somewhere randomly on the screen when you touch the screen to try to write a character.

The "Draw or type the tone" feature does not work. However, pressing "next" afterwards does cause the audio to pronounce the character as you go to the next screen.

The "click to show definition" review screens do work.

I am hoping that there is an easy fix for these issues. When other users figure out how to get a non-Amazon browser to work on the Kindle Fire, perhaps that might make a difference.

joshwhitson13   November 15th, 2011 6:37p.m.

They'll probably have to tweak it, as they've done for most other tablets. Also, is there an Android app? Since Kindle runs on Android it should work the same way as other Android machines...

Nicki   November 15th, 2011 7:09p.m.

There is not an Android app. We are hoping and dreaming and wishing and praying for one one day though...

nick   November 15th, 2011 8:18p.m.

Xiwang, try this link:

http://www.skritter.com/study/all?android=true [edit: fixed typo]

Also, tell me what your user agent string is by visiting this page on your Kindle Fire:

http://whatsmyuseragent.com/

We should be able to get you running with a couple tweaks.

Xiwang   November 15th, 2011 9:03p.m.

Hi Nick:

I get a 404 error using the first link. For my Kindle Fire User Agent, I got:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us; Silk/1.1.0-80) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16 Silk-Accelerated=true

Thank you.

agentleman   November 15th, 2011 9:36p.m.

Xiwang,

I think he may have typo'd and actually meant:

http://www.skritter.com/study/all?android=true

Xiwang   November 15th, 2011 10:47p.m.

It works! Thank you, everyone!

nick   November 15th, 2011 11:06p.m.

Okay, great. I'm putting up a tweak to autodetect that on the beta site soon.

joshwhitson13   November 15th, 2011 11:11p.m.

The speed at which you guys work to help your customers as astounding.

nick   November 16th, 2011 11:06a.m.

Thanks, Josh. I'm actually really behind on the email support right now, unfortunately!

Carl   January 26th, 2012 6:19a.m.

Hey quick bump here. I have used it fine on my Kindle Fire until today when I get the message "you'll need adobe flash player to use Skritter", which is kind of puzzling since I think it comes built in with the Fire.

The link above works, but I'd like to see if there's an "android=true" link for individual lists, if indeed this Flash problem is long lasting. Thanks in advance.

nick   January 26th, 2012 10:28a.m.

Hey Carl, can you jump in on this thread with your user agent string? It looks like a few others are having Android autodetect issues too:

http://www.skritter.com/forum/topic?id=147419431

While I work on it, you can try just manually adding ?android=true to the end of any study page link, like for individual lists.

Carl   January 26th, 2012 11:52p.m.

Where should I add it?

here's the url, for example:

www.skritter.cn/vocab/list?list=47828570

i tried: www.skritter.cn/vocab/list?list=47828570?android=true and got "404 not found"

i'm just not sure what part of the original url needs to be replaced. thanks

zilong   January 27th, 2012 2:59a.m.

I found a very easy fix (at least for me, "Carl" above.)

In the "web" settings, make sure "enable flash" is turned to "on". as far as i could tell, one day they just decided to make the default setting "off"? I have no idea, I only say this b/c it worked fine for two months and then just suddenly stopped. hope this might help a few other ppl.

edit: found this on the amazon website:

*** The "Enable plug-ins" setting in the browser settings has been changed to "Enable Flash." The Flash default is "Off" but if you'd like Flash to be turned on, it's easy to do - simply go to Silk settings and select "Enable Flash."***

so it seems that if you are having trouble on the Kindle browser, make sure that you go and change these new default settings, esp. if this problem is relatively new.

nick   January 27th, 2012 11:21a.m.

Ah, zilong's fix might have something to do with it. When there's already a ? in the link, then you use a & instead:

http://www.skritter.cn/vocab/list?list=47828570&android=true

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